FAQ

Yes, we’re available 24/7 for immediate response to emergency water damage situations.

Water damage can be caused by several things, including: ice dams, improper roof drainage, downspouts not installed properly, sump pump failure, floods, faulty or old pipes, and more. When you work with the experts at A-1 Restoration, we will identify the root cause to help ensure it does not happen again.

Strange odor, ice dams on the roof, discoloration on wood, visible leaks, or standing water can all be signs of water damage. If you think you might have water damage, call A-1 Restoration immediately so our water damage restoration team can get started.

It is important to keep up on maintenance and check periodically for signs of water damage. Remove ice dams, clean your gutters, ensure that downspouts carry water far enough away from your house, and check pipes to prevent potential water damage.

Shut off the water source, if possible, ensure safety by turning off electricity in affected areas, and call A-1 Restoration Inc. right away. Our 24-hour emergency crew will arrive quickly and immediately begin the water removal and mitigation process. 

Water damage can result in several unwanted consequences, which may reduce the value of your home. Water will damage drywall, paint, and wallpaper, delaminate carpets, buckle and rot wood floors and lead to potential growth, if left untended to.

We use industrial-grade drying equipment, monitor moisture levels, and treat affected areas with antimicrobial solutions to prevent mold growth.

The first step is to determine the source and repair it. A-1 Restoration will respond quickly to remove the water and set equipment to begin the drying process. Our priority is to minimize the damage and salvage as much as possible.

Water damage coverage depends mostly on what the cause was Speak with your insurance agent to clarify what your policy does and does not cover. In the event of water damage, A-1 Restoration will work directly with the insurance company to get the water damage restored as efficiently as possible.

It typically takes 3–7 days, depending on the extent of the damage and how quickly the drying process begins. A-1 Restoration monitors set equipment regularly, with instruments and tools to take precise readings. This confirms the affected areas are drying out per the IICRC industry standard protocol.

The final cost is calculated upon multiple variables, including time, extent of damage, and affected areas. A-1 Restoration utilizes an industry-specific pricing software, which is the same system used by your insurance carrier.

Our experienced and licensed professionals use the latest technology and state-of-the-art techniques. The water restoration process typically takes about 2-3 days for drying purposes. Contact us today for a free consultation.

Sometimes you can see the damage immediately but other times it takes hours or even days for the damage to become visible. If not addressed immediately, mold and mildew begin growing within 24 to 48 hours after water damage occurs.

Staying in a house that has been damaged by flooding due to a natural disaster is not considered safe for a variety of reasons, one of which is the potential formation of mold. After water damage occurs, it is possible that mold and mildew can start growing even within one day. Call us for quick water restoration so that you can prevent the growth of mold and mildew.

The best way to winterize your home is to seal gaps around doors and windows, insulate exposed plumbing, clean gutters, ensure proper attic ventilation, and maintain consistent indoor heating. These steps help prevent frozen pipes, ice dams, and other cold-weather damage.

An ice dam forms when melting roof snow refreezes at the edge of your roof, creating a barrier that forces water back under shingles. You can prevent ice dams by improving attic insulation, keeping your roof cold through proper ventilation, and clearing excess snow from the roof when safe.

When water backs up behind an ice dam, it can seep under shingles and into attic spaces, ceilings, and walls. This causes hidden water intrusion, soaked insulation, and potential mold growth if not addressed quickly with the help of water damage experts.

Yes. Letting faucets drip during extremely cold weather keeps water moving through the plumbing system, reducing the risk of freezing. It’s especially helpful for pipes along exterior walls or in unheated areas.

Reduced water flow, no water coming from a faucet, strange odors from drains, or frost visible on exposed piping are common red flags for frozen pipes. If you notice these signs, act quickly to avoid a burst.

If your home suffers water damage because of frozen pipes, it is important to act quickly. Stop the water source if possible, remove valuables from affected areas, and document the damage. Contact a professional water damage restoration team like ours at A-1 Restoration right away so moisture can be extracted and drying can be started before mold develops.