FAQ

Learn About A-1 Restoration

Have a restoration-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

At A-1 Restoration, we pride ourselves on expecting the unexpected, so we are here for you 24 hours a day, 7 days a week, 365 days a year. If you have water damage in your home or business, don’t hesitate to give us a call, any time day or night. 
According to Integrity Insurance, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime. When you have water damage in your home or business, we know time is of the essence. We provide a quick response and strive to be there within 1-2 hours of your call.
As a leading water restoration company, we are a preferred vendor with all major insurance companies in this area. Contact us today for a free consultation.
If you’re experiencing any kind of water damage, one of the first things you should do is move smaller items such as knick-knacks. We also recommend you put aluminum foil under wooden furniture like chair legs and entertainment centers. This will keep the stain from bleeding onto your carpet and help the wood from soaking up the water.
Our experienced and licensed professionals use the latest technology and state-of-the-art techniques. The water restoration process typically takes about 2-3 days for drying purposes. Contact us today for a free consultation.
Water can get into your framing materials, insulation, and drywall, causing mold, electrical hazards, rotting, and corrosion. Ironically, wall water damage can cause fires because of electrical damage. Call us today if water has gotten into your walls.

A home inspector can find potential flood damage by looking for stains near the baseboards or ceiling. Additionally, as water follows gravity, the basement is a common place to locate signs of water damage. Another trick is checking the contours of the ground outside of the house.

Sometimes you can see the damage immediately but other times it takes hours or even days for the damage to become visible. If not addressed immediately, mold and mildew begin growing within 24 to 48 hours after water damage occurs.
Staying in a house that has been damaged by flooding due to a natural disaster is not considered safe for a variety of reasons, one of which is the potential formation of mold. After water damage occurs, it is possible that mold and mildew can start growing even within one day. Call us for quick water restoration so that you can prevent the growth of mold and mildew.

Never say that you are sorry or admit any kind of fault. Remember that a claims adjuster is looking for reasons to reduce the liability of an insurance company, and any admission of negligence can seriously compromise a claim. Our water restoration company is the one who is going to help you remedy the situation.

Water Damage FAQ

Water damage can be caused by several things, including: ice dams, improper roof drainage, downspouts not installed properly, sump pump failure, floods, faulty or old pipes, and more. When you work with the experts at A-1 Restoration, we will identify the root cause to help ensure it does not happen again.
Strange odor, ice dams on the roof, discoloration on wood, visible leaks, or standing water can all be signs of water damage. If you think you might have water damage, call A-1 Restoration immediately so our water damage restoration team can get started.
It is important to keep up on maintenance and check periodically for signs of water damage. Remove ice dams, clean your gutters, ensure that downspouts carry water far enough away from your house, and check pipes to prevent potential water damage.
The first thing you should do is call A-1 Restoration. Our 24-hour emergency crew will arrive quickly and immediately begin the water removal and mitigation process.
Water damage can result in several unwanted consequences, which may reduce the value of your home. Water will damage drywall, paint, and wallpaper, delaminate carpets, buckle and rot wood floors and lead to potential growth, if left untended to.
The first step is to determine the source and repair it. A-1 Restoration will respond quickly to remove the water and set equipment to begin the drying process. Our priority is to minimize the damage and salvage as much as possible.
Water damage coverage depends mostly on what the cause was Speak with your insurance agent to clarify what your policy does and does not cover. In the event of water damage, A-1 Restoration will work directly with the insurance company to get the water damage restored as efficiently as possible.
A typical dry-out will last 2 to 4 days, but the timeline is dependent upon multiple factors. A-1 Restoration monitors set equipment regularly, with instruments and tools to take precise readings. This confirms the affected areas are drying out per the IICRC industry standard protocol.
The final cost is calculated upon multiple variables, including time, extent of damage, and affected areas. A-1 Restoration utilizes an industry-specific pricing software, which is the same system used by your insurance carrier.